Question: Why Can’T I Log Into My Xfinity Account?

Why can’t I log into my Xfinity email?

The reasons due to which you might be facing issues signing in to your Comcast email account can be numerous for instance, you have forgotten your password or you are entering the incorrect password or it may be because someone has hacked your account and changed its login credentials..

How do you find out your Xfinity username and password?

There are two ways to find your network name and passwordOpen the My Account app and tap the Internet icon. For Android devices, tap the menu icon in the upper-left corner of the screen, then tap Internet.Tap the Wireless Gateway.Select “Show WiFi Settings.”Tap “Share” to send to yourself (or someone else) by text.

How long does an Xfinity outage last?

30 seconds or 30 months.

What is xfinity ID and password?

Your Xfinity ID is your email, mobile phone number or username. If you don’t know what your Xfinity ID is, you can use My Account, Xfinity My Account app or your Xfinity X1 TV Box to find it or check out the Xfinity ID Lookup Tool or Reset Your Xfinity Password.

Why can’t I log into my Xfinity account?

Try logging into your Xfinity Mobile application or online account with your Xfinity Internet username and password. … If you’re seeing the “not a customer” screen when you try to access your account, but you are a customer, please call (888) 936-4968 and speak with an Xfinity Mobile Specialist.

Is Xfinity sign in down? is UP and reachable by us. The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Is there an Xfinity app for email?

The Xfinity Connect app lets you access your email and voice messages on the go, and is currently available for iPhone and Android smartphones, tablets and iPads. … Make sure you have your Comcast email address and password handy.

How do I access my Xfinity account?

Sign In On Your Mobile DeviceDownload the Xfinity My Account app (download for Apple or Android).Open the app and sign in with your Xfinity ID and password.Use the app to pay bills, troubleshoot services and change account settings.

How do I reset my Xfinity Wifi router?

Unplug your Wireless Gateway, wait 10 seconds and plug it back in….You may need your Xfinity username and password to log in.Open the My Account app and tap the Internet icon. … Tap the Wireless Gateway.Select “Restart this Device.”More items…

How do I get Xfinity on my phone?

Download and Install the Xfinity Stream App for an Android DeviceOpen the Google Play app from your Android mobile device.Enter “XFINITY Stream” in the search bar (press the magnifying glass to perform the search).Scroll through the search results to find the Xfinity Stream app.Tap the XFINITY Stream icon to open the app page.More items…

Can’t connect to Xfinity hotspot?

Enjoy WiFi access on the go with millions of free Xfinity WiFi hotspots nationwide.Check Your Settings. Make sure you haven’t accidentally turned your WiFi off. … Shut It Down. … Forget Your Network. … Update Your OS. … Reset Your Settings. … Turn Off Location Services.Oct 18, 2018

How do I log into my Comcast email account?

Sign in to Your Comcast Email Account or Voicemail ServiceVisit and click the Email or Voice. … Enter your Xfinity ID and password and click Sign In.After signing in, you’ll be redirected to Xfinity Connect, your dashboard for Comcast email and voicemail service.Access your email account by clicking Mail or your voicemail by clicking Voice.

How do I see who is connected to my Xfinity WiFi?

Sign in to My Account or the My Account app and click or tap the Services tab/icon. From the Services page, under Internet, click Manage Internet. Scroll down to Xfinity WiFi Hotspot Connected Devices and click Manage Devices.

How can I get my Xfinity WiFi password?

Login at or via the Xfinity xFi app (Download Apple / Android). At the top of the Overview page, your WiFi name(s) is displayed. To see your password, touch or click Show Passwords.

Why is my internet not working?

There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.

Can I sign into Xfinity with my account number?

Your Xfinity ID is your email, mobile phone, or username that you can use to sign in to your account. … If you don’t have an Xfinity ID yet, you can create your Xfinity ID online using your account number or the last four digits of your Social Security number plus your date of birth.

Is Xfinity bad?

The American Customer Satisfaction Index, which conducts thousands of customer surveys annually, ranks Xfinity as fifth best out of 12 providers, but with a score below the national average, according to Xfinity reviews. It’s not all bad news.

What browser does xfinity use?

Supported Browsers Microsoft Edge. Firefox (latest and previous version)* Chrome (latest and previous version)*

How do I recover my Xfinity WiFi password?

Reset Your Xfinity Password with the Reset ToolGo to your Xfinity ID and click Continue. … Complete the security check by typing the moving letters in the box. … Select the way you want to recover your password and click Continue. … Create and confirm your new password.More items…

Why is Xfinity website not working?

Clear your cache and cookies, and try to access the site again. If this isn’t successful, please try to access the page by visiting: This issue is believed to be limited to customers using specific router configurations and we are working on a complete solution.

Does Comcast have a Web browser?

We currently provide access to more than 80 network websites and apps across 21 devices, in addition to the thousands of things to watch on the Xfinity Stream app and online via the Xfinity Stream portal.